Shipping policy

Shipping - within Australia

Items being sent within Australian are shipped with Australia Post. If you prefer DHL for domestic shipping, please get in touch before you order to obtain a quote.

Shipping - international

Australia Post is also for books and non-jewellery items being sent internationally. 

For international shipping of jewellery, we use DHL. All items are tracked and insurance is available for an extra cost. 

Please contact us before you order if you need insurance.

Items are generally sent Wednesday - Friday. Contact us if you have a deadline to meet so we can make arrangements.

Customs fees are likely applicable in your country. Please check with your local customs authority for details. Customs fees are not something we can control or help you avoid; please do not ask us to declare a lower value on your parcel for this purpose. 

We will take care in packing your item. If, however, it reaches you damaged, please contact us to discuss. We do not automatically take responsibility for items damaged or lost in transit and we suggest you request additional insurance if concerned. If we can help make it right, we will.